Kindred is pleased to announce the following branch hours, effective Monday, November 15, 2021.
Aylmer, Kitchener, Leamington, Mount Forest, New Hamburg and Waterloo:
Monday to Wednesday, and Friday: 9:30 a.m. to 5 p.m.
Thursday: 9:30 a.m. to 6 p.m.
Elmira:
Monday to Wednesday: 9:30 a.m. to 5 p.m.
Thursday and Friday: 9:30 a.m. to 6 p.m.
Milverton:
Monday to Wednesday, and Friday: 9 a.m. to 5 p.m.
Thursday: 9 a.m. to 6 p.m.
Extended Service Hours
The Member Contact Centre offers extended hours to serve you better! Call us at 1.888.672.6728 from 8 a.m. to 6 p.m. every weekday or email us at info@kindredcu.com. From GIC renewals and loan renewals to online banking support, we can do a lot more over the phone than you might expect!
Branch Drop Boxes
Those of you who have taken advantage of our branch drop boxes for convenient, contactless service will be happy to know that you can continue to use your branch drop box in the same way. in fact, the option for dropping off personal deposits, business deposits, signed paperwork, and financial documents, as well as thank-you notes and cookies (much appreciated!), has always been available. However, given changing service needs we will return to checking drop boxes once daily. Effective Monday, November 15, drop boxes will be emptied once per day, first thing every morning. This means that items dropped mid-day will not be processed until the following business day.