Ways To Bank

We offer a number of convenient ways to bank, from in person options to remote alternatives.

If you’re not yet set up with our remote banking alternatives, now is a great time to do so. This will ensure you’re able to continue banking with us, even if you’re not able to visit us in person. You can access your accounts in many ways.

In branch

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You can obtain cash and deposit cheques at one of our ATMs 24 hours a day, or access thousands of surcharge-free ATMs across Canada via THE EXCHANGE® Network. Our ATM locator is found here.

Drop Box (Night Deposit)

You can obtain cash and deposit cheques at one of our ATMs 24 Our Drop Box isn’t just for night owls! All of our branches have a Drop Box, much like a library book deposit. The Drop Box is available 24/7 and you can use it to deposit cash and cheques, as well as transfer slips, signed documents, and information for our Investment or Lending staff members. Simply place your deposit in an envelope and include a note with your name, member number, and the account you’d like your funds deposited into; ensure the envelope is sealed; and drop it in the depository.

The Drop Box will be checked Monday to Friday and deposits will be processed at the start of the following business day.

Mobile App

The Kindred Mobile App is available on iPhone and Android devices. With a host of convenient features, it’s a fast and secure way to handle everyday banking wherever and whenever it suits you. Get the iPhone App. Get the Android App. If you’re not sure how to start or you need to obtain your login details, please call our Member Contact Centre at 1.888.672.6728.

TIP: If you have a cheque to deposit, with Deposit Anywhere™ you can quickly and securely deposit it with your smartphone or tablet, from anywhere, day or night.

Interac e-Transfer®

Interac e-Transfer offers a convenient, contact-free way for you to send money through online banking and our mobile app, quickly and securely, to anyone with an online banking account in Canada and an email address or mobile phone.

Select account packages offer a limited number of free Interac e-Transfer transactions, as well as the Request Money and Autodeposit features, making online banking easier and more affordable.

Note: There’s a $1.00/transaction Interac e-Transfer fee for all other Personal banking and Business banking chequing and savings accounts. Refer to the Personal and Business Service Fee Schedules for details. Fees are subject to change.

Online and Phone Banking

To sign in to Online Banking, visit kindredcu.com and click the login button in the top right corner of your screen. If it is your first time using online banking, see our full instructions for setting up Online Banking.

Phone Banking can be accessed by calling 1.844.320.5380.

If you’re not sure how to start or you need to obtain your login details, please call our Member Contact Centre at 1.888.672.6728.

TIP: Kindred is now offering members who have a business account, which was opened on or before March 1, 2020, the ability to simply and securely transmit direct deposit  enrolment information to CRA. Simply login to Online Banking and visit the Account Services section to set up CRA Direct Deposit for Businesses. You will then be able to receive Canada Emergency Wage Subsidy (CEWS) payments directly into your business payroll account.

Over the Phone

Many of the transactions you typically make in person can be done over the phone:

  • financial planning appointments
  • discussing your current investments
  • renewing a GIC
  • asking questions about your lending needs
  • checking your balances
  • ordering cheques
  • transferring between accounts
  • paying bills
  • and more…

Staff members at all our branches, including our Lending and Investment teams and Member Services Representatives, are available by phone and email to serve your banking needs. Call our Member Contact Centre at 1.888.672.6728. We’re here to serve you!

Virtual Meetings

Our Wealth and Investment and Lending team members are available to meet with you by phone or virtually to serve you and would be happy to schedule appointments in the format you are most comfortable with.

If you know the phone extension of the branch staff member you would like to connect with, you can call 1.888.672.6728 and enter their extension. Or, simply send them an email to schedule a meeting.